How does the agent handle the three documents?
It accepts clinical notes, codes, and medical necessity forms as text inputs, then extracts key details from each, such as diagnoses, procedures, and justification language.
What role does the plan criteria play?
The plan criteria or policy text is used as the standard to check coverage. The agent compares the clinical information and codes to these criteria to decide if the request appears covered, partially covered, or not covered.
What does the JSON output include?
The JSON summary can include coverage determination, a list of missing or incomplete items, relevant codes, and clear recommendations such as request additional labs, attach imaging, or provide more documentation of medical necessity.
Can it detect missing documentation or forms?
Yes. The agent looks at what the plan criteria require and compares that to what is present in the input documents, then lists missing forms, notes, tests, or codes in the missingItems section of the JSON.
How can teams use this in their workflow?
You can connect the agent to your intake process so that every prior authorization packet gets a structured review before submission. Staff can then fix missing pieces and use the JSON summary to guide what they send to the payer.