The macOS desktop client registers a GLOBAL shortcut on CmdOrCtrl+Shift+G by default (GLOBAL_SHORTCUT_DEFAULTS.globalHotkey). A global registration outranks every app's own shortcuts, so in Adobe Illustrator, Shift+Cmd+G (ungroup — a core, constant-use command) silently does nothing and yanks focus to the Vellum client instead (invisible steal: no window raised). Cmd+Shift+G is also Finder 'Go to Folder'. Reproduced and root-caused Sep 20, 2026; verified in the client's own log ([global-shortcuts] registered globalHotkey: CmdOrCtrl+Shift+G). The user's only fix today is hand-editing the electron-store config.json (hotkeys.globalHotkey: "") and relaunching — no settings UI exists for hotkey overrides. Two asks: (1) ship the globalHotkey UNBOUND by default, exactly as the Talk chord already is — the source comment on Talk states the principle perfectly: 'there is no chord we can pick that is not load-bearing somewhere'; Cmd+Shift+G is load-bearing in Illustrator. (2) expose hotkey overrides (settings.hotkeys) in the settings UI so users can rebind without editing JSON on disk.
yeah, this bug is atrocious. Makes vellum virtually unusable without a work around when using adobe products. Couldn't even figure out what what was going on for an HOUR! even with AI troubleshooting.